Guarantee and Return Policy

Maca Source, Inc
(866)710-MACA



We are so confident that you will be completely satisfied with our products, that we offer a 90-day money-back guarantee!*

If you have purchased through us and you are not completely satisfied, then return all of the unused product in the original container along with an explanation via UPS to the following address for a refund less shipping/handling:

Maca Source, Inc.
12311 Pine Street
Garden Grove, CA 92840

866-710-MACA (6222) toll free customer service
714-539-2899 other inquiries
714-459-7301 fax

or e-mail us at customerservice@macasource.com

Orders received by 2 pm Eastern Time on the internet, by fax, or by phone will usually be processed and shipped the same day. On especially heavy volume days your order may be delayed. If your order does not ship within 24 hrs we will attempt to contact you regarding the delay.

In the case of backordered items, we will contact you if the delay in processing exceeds 48 hours from the time your order is received. You will have the option to cancel the order.

All returns are refunded based on the unused portion. Empty bottles will not be accepted. We do not refund for shipping

Any shipment returned for credit or exchange must be returned freight prepaid within 90 days after receipt of shipment.

For your protection: Have delivery person note on freight bill the nature and extent of damages.

Do not destroy packing materials until shipment is inspected.

Contact Maca Source customer service if the product has been damaged.

Shortages:

All shortages must be reported within 10 days of shipping. Check the number of items delivered against the quantity shown on your invoice. If there is a discrepancy, contact Maca Source customer service to initiate a shipping investigation.

* - This guarantee is for 90 days from the date you received your product(s) to the date we receive the product(s) back.



Home | Track Shipment | Contact | Order
Privacy Policy | Guarantee/Return Policy | Press Releases

 ©2002 MacaSource® All Rights Reserved